Purchase this additional flat fee if you would like to upgrade your lightweight U.S. order to USPS Priority Mail Service. "Lightweight" packages weigh less than 1 lb. This is mainly for fabric mask purchases since I know people want to receive those quickly, but could also apply to tanks, tops, scarves, & baby & kids styles. If your order ends up being 1 lb or heavier & will ship by Priority Mail anyway, I will refund this additional charge if purchased. (Orders are weighed only when they're ready to send out.)
I'm offering this upgrade because the USPS is experiencing delays. First Class Package Service is averaging about 1 week from ship date, but could take more than 2 weeks. Also, tracking is not always working properly & sometimes updates only after delivery. You can now upgrade to Priority by purchasing this listing, but note that although this is usually faster, Priority Mail is still not guaranteed to be delivered within a certain amount of days.
*Please note that my processing time will remain the same (it can take up to 10 days to make select items). Specific making/processing time ranges are shown on each listing.
I accept credit cards/debit cards (Visa, Mastercard, American Express, Discover), Etsy gift cards, & payments through PayPal.
Payment is due at the time of purchase.
Orders without payment received within 24 hours will be cancelled.
*Buyers are responsible for all duties & taxes.
Orders are generally shipped within 1 week. I will contact you if your order will take longer than the listing's specified order processing time & give you the option to cancel your order. All packages are sent via USPS by either First Class Mail or Priority Mail. A tracking number will be e-mailed to you once your package has shipped.
*Shipping costs include shipping & may include: insurance, sign confirmation (for wholesale orders), & handling.
*Shipping costs are not refundable.
*Select orders with multiple items may be partially refunded for overcharge on shipping.
*Please note that I cannot guarantee a specific date of delivery, but typically, U.S. packages arrive within 2 - 7 days from ship date.
*Need it sooner?
If you need your order by a specific day, please message directly or email me & l will see if I can make your order asap & upgrade & bill you for Priority Mail or Priority Mail Express if extra charge is approved.
*Priority Mail Express
Please note that this only shortens the duration of shipping. It does not expedite my making/processing time. I operate on a first come, first served basis. If you would like to upgrade to Priority Mail Express, please contact me & I can give you an estimated cost. Once the extra cost is confirmed, I will create a custom listing for you to purchase or PayPal invoice you. If you don't have a PayPal account, you can still pay the invoice with a credit card. Please note that Priority Mail Express is expensive. Expect a $20 - $30 additional shipping charge.
Please allow 1 - 3 weeks from ship date to receive your order.
All international orders up to 4 lbs are shipped by USPS First Class Mail. Orders heavier than 4 lbs are shipped by USPS Priority International Mail.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation within: 2 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I want you to be happy with your order! Returns are allowed on non-custom, undamaged, and unworn items postmarked within 21 days of delivery. If you are unhappy with your purchase, please send back to my mailing address enclosed on your order receipt. Please message/email me with your order # and tracking # once you ship. I will issue your refund less shipping cost shortly after I receive your returned item(s).
I do not currently offer a specific "exchange" option. Please follow instructions for returns above & place a new order for the different size/color item you want instead. If you want to make sure I have your desired size/color/style in stock or available to be made, please message/email me.
Shipping costs are not refundable. The buyer is responsible for shipping costs to return item(s) to me. The buyer/sender is responsible for properly packaging the return order, messaging or emailing me with the tracking #, & making sure the package is shipped within 21 days of order delivery, & delivered in a timely manner. Partial refunds will be issued via the method of original payment: PayPal or Direct Checkout.
*Returns/exchanges are not allowed on custom orders including custom length and size orders.
Please message/email me with your order # and any questions or concerns you may have.
If you are interested in purchasing 19th & Whimsy for your boutique, please email: firstname.lastname@example.org! You can send me a list of styles you are interested in & I will get back to you with availability & an estimated delivery date date.