Welcome

General Info

All fabric masks are final sale.

Sizes:
Small, Medium, Large, Extra Large
or
One Size (S-L), One Size (S-XL), One Size (S-1X), or One Size Plus (L-2X)
or
S/M & M/L
Sizes are listed/described in each listing.
Please be sure to read item descriptions, see size chart photo on each listing, & feel free to ask me any questions.

Custom Orders
I offer custom length & size orders on select made-to-order regular price styles. If you need a size XS or 1X for a made to order style offered in S-XL, I'm happy to make that! Or if you need a different length like 3" shorter or longer, I'm happy to do that too! Please note that custom orders are not returnable & sales/discounts cannot be applied. Please contact me with your custom inquiry & I'll let you know how to proceed.

Care Instructions
All 19th & Whimsy pieces are washable! I recommend hand washing in cold water & laying flat to dry to prolong the life of your garments. Machine washing in a garment bag on gentle cycle with cold water and low heat tumble drying are good alternatives.

Questions or Concerns
Please contact me with any questions or concerns.

Shipping

Orders are generally shipped within a week, but processing times change. Be aware of my current processing time when ordering. It could be up to 2 weeks before shipping. All packages are sent via USPS by either First Class Mail or Priority Mail with tracking and generally arrive within 2-7 days. Shipping costs are not refundable. Please contact me if you need your order by a specific date & I will let you know if it's possible. I generally work on orders in the order they are received.

International Orders
Please allow 1 - 3 weeks from ship date to receive your order. All international orders up to 4 lbs are shipped by USPS First Class Mail. Orders 4 lbs+ are shipped by USPS Priority International Mail. All orders are shipped with tracking, but tracking may cease depending on destination country. Please note that I have no control over travel time/time in customs.

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 21 days of delivery

  • Custom or personalized orders
  • Questions about your order?

    Please contact me if you have any problems with your order.

    Returns and exchange details

    Returns
    I want you to be happy with your order! Returns are accepted on non-custom, undamaged, & unworn items postmarked within 21 days of delivery. If you are unhappy with your purchase, please return to my mailing address enclosed on your order receipt & be sure to message/email me with your order # & tracking # once you ship. I will issue your refund shortly after I receive your returned item(s).

    Exchanges
    Before completing the return steps above, please contact me & let me know what you'd like to exchange your item for so I can confirm I have the inventory/fabric to make your new item.

    Please note: Shipping costs are not refundable & the customer is responsible for shipping costs to return item(s). The customer is responsible for: properly packaging the return order, messaging/emailing me with the tracking #, making sure the package is shipped within 21 days of order receipt, & the safe delivery of the package.

    Tip: USPS First Class Package Service (under 1 lb. Generally must be purchased at post office counter) & USPS Priority Mail Package Service are the most affordable & accessible options. Insurance/additional insurance may be purchased with your postage.

    Frequently Asked Questions

    Returns & Exchanges Detailed Info

    Returns
    Returns are accepted on qualifying non-custom, undamaged, & unworn items postmarked within 21 days of delivery. Please message me to initiate a return. Return your item(s) in original condition to my mailing address enclosed on your order receipt & be sure to send me your tracking # once you ship. I will issue your refund shortly after I receive your return.

    Exchanges
    Before completing the return steps above, please contact me & let me know what you'd like to exchange your item for so I can confirm I have the inventory/fabric to make your new item.

    Please note: The customer is responsible for: properly packaging the return, return shipping cost, sending me the tracking #, shipping within 21 days of order receipt, & safe delivery.

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